Gandhi Brother Agency & Laxmi Shop

This Privacy Policy describes how Gandhi Brother Agency & Laxmi Shop collects, uses, and protects your information when you use our ticket booking services.

Information We Collect

When customers use our website or booking services, we may collect the following information:

• Full name
• Mobile phone number
• Email address
• Travel details (origin, destination, date)
• Booking preferences

This information is required to process ticket bookings and provide travel support.

How We Use Your Information

We use collected information for the following purposes:

• Processing travel ticket bookings
• Customer communication and support
• Booking confirmation and updates
• Improving our travel services
• Sending important travel information

WhatsApp & Communication

If you provide your phone number, you agree that we may contact you regarding your ticket booking through phone calls, SMS, or messaging platforms such as WhatsApp.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or misuse.

Data Retention

We retain customer booking information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Cookies

Our website may use basic cookies to improve user experience, analyze website traffic, and remember user preferences.

Third-Party Services

Our website may use third-party platforms such as travel booking systems, payment gateways, or messaging services like WhatsApp to facilitate our services. These third-party providers have their own privacy policies.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of incorrect information
• Request deletion of your data when applicable

Contact Information

Policy Updates

We may update this Privacy Policy from time to time. Updated versions will always be posted on this page.